• Resolved bernardolppm

    (@bernardolppm)


    Hi,

    I’ve been working on integrating your plugin into our website, but I’ve encountered some issues while trying Stripe Checkout.

    Firstly, during checkout, only one item is displayed, although the dollar amount appears correctly. I can only see one of the items, rather than a comprehensive list of everything I intend to purchase.

    Secondly, when opening Stripe checkout, only the card payment option is visible. None of the payment methods enabled on our Stripe Dashboard appear, only Google Pay and Link show up on the top.

    Any assistance you could provide would be greatly appreciated.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @bernardolppm,

    Greetings from Webtoffee!

    We understand your concern. You can enable the option Send lines items to Stripe in Stripe checkout so that the plugin will pass all the products to the Stripe hosted page.

    The payment methods enabled in the Stripe dashboard will be visible in Stripe checkout option only when the eligible conditions are met. These local payments are rendered directly by Stripe based on the site visitor’s currency, amount, country,. etc.

    Thread Starter bernardolppm

    (@bernardolppm)

    Hello again,

    I appreciate your response.

    The first issue has been resolved. However, I’m still in the process of troubleshooting the second one. But after your reply, it appears that the problem doesn’t stem from your plugin, so I believe this ticket can be closed.

    Thank you for your assistance!

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    HI @bernardolppm,

    Thank you for letting us know that the issue has been resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Stripe Checkout’ is closed to new replies.