Stripe check out doesn’t appear

  • Resolved julievsjulien.com

    (@thuyishere)


    6 years, 2 months ago

    Hei, I have successfully connected stripe to my site but stripe still doesn’t appear at the check out step. No credit card appear either. Can you help to check why? Thank you!

    The page I need help with: [log in to see the link]

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  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    The site link that you included in your post did not use an SSL certificate. Having a secure checkout page is a requirement for using the Stripe plugin:

    Image Link: https://cld.wthms.co/YlsCzC

    I did notice that while navigating through your site, I was eventually forwarded to a secure version and once on that secured page, the Stripe plugin was shown:

    Image Link: https://cld.wthms.co/fHEbI6

    I’d recommend going to WooCommerce > Settings > Advanced, to ensure that the “Force secure checkout” option is enabled.

    We recommend that you secure ALL pages on your site with an SSL certificate, not just the checkout page. As customers will often leave sites that aren’t secure. But at the very least, if your checkout page is secure then the Stripe plugin should appear.

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