Stripe API Version and SCA

  • Resolved realj42

    (@realj42)


    4 years ago

    I support this website which is UK based and uses the Stripe payments plugin to set up subscriptions which is all working fine at the moment but I just received an email from Stripe complaining that the API the gateway uses is not suitable for SCA transactions. The gateway is using API ‘2019-09-09’ but the latest Stripe API is ‘2020-08-27’. I understand the API in use does support SCA but is an upgrade required?

    Ful text of email –

    Thank you for choosing Stripe! We’re writing because we noticed your account is impacted by a regulatory requirement called Strong Customer Authentication (SCA). SCA requires two-factor authentication on many payments in Europe. Payments that are not authenticated are at risk of being declined by your customers’ banks.

    Your account (The Social History Society of the UK) has payments (like this one) in live mode using the Charges API, which does not support the authentication requirements of SCA. We recommend reaching out to your plugin developer about using one of our SCA-ready integration paths to avoid more declined European payments.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @realj42 ,

    Thanks for sharing the full message.

    First of all, make sure that you are using our WooCommerce Stripe Payment Gateway not the other Stripe gateway.

    According to our documentation Stripe supports SCA from version 4.2.0. If you are in an older version than this then I will recommend updating the plugin.

    Also, this is recongnized by the Stripe authority as well – WooCommerce plug-in and Strong Customer Authentication support

    If you are using our plugin then I will recommend getting in touch with Stripe support and ask for further details. You can share the information discussed here.

    Let us know the result.

    Thank you ??

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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