Stretched image

  • Resolved em1123

    (@em1123)


    7 years, 5 months ago

    Hi there,

    I’ve uploaded pictures to a gallery (two to be specfic). The pictures are being strechted. You can see it here at the bottom of this page: https://resquaredmedical.com/cosmopolitan-las-vegas/

    As you can see, some images are stretched. How do I properly size these images?

    I see related topics on this issue, however; they’re not specific enough to solve this particular issue.

    I appreciate your help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear em1123,

    Thank you for contacting us.

    Will it be possible to ask you to deactivate the plugins you have once by once to check if it is a conflict with other plugins? Then report the plugin to us and we will be glad to cooperate and help plugin devs to fix the conflict.
    Please, also try to change the current theme you have to one of WordPress default themes to check if it is a theme-related issue.
    If nothing changes, please, let us know to offer you another solution.

    Regards,

    Thread Starter em1123

    (@em1123)

    I’m afraid I can’t do either of these options on this site. It’s a clients site. Is their any other way to diagnose this problem?

    There’s also the “huge-IT porfolio” plugin on this site. Could that be the conflict? I’ve uploaded this plugin on a brand new wordpress site (local host) with no problem.

    Any help would be much appreciated.

    Dear em1123,

    Thank you for additional details,
    The above-mentioned steps are basic steps to be done to detect the reason of the issue. Will it be possible to ask the client to do it? The whole process of checking will take not more than 2 minutes.
    If you are not ok with that, we can also have a Teamviewer session with you to guide you if there is a need.
    You can also contact us via Huge-IT.com live chat starting from 09:30 AM till 06:30 PM (GMT+4).

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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