Strange values in stats and dasboard

  • Resolved stfa76

    (@stfa76)


    5 years, 7 months ago

    Hi,

    I’ve just noticed that in my WordPress backoffice, the stats started showing very strange values ranging from 0.5 to 2.0. See this screencap: https://i.ibb.co/QmmMpzd/cleantalk01.png

    And also when looking at the dasboard, I keep seeing this “Search form submission” message being approved: https://i.ibb.co/vDP8fx7/cleantalk02.png

    Could you give me some feedback about these two issues?
    Thanks a lot.

    Versions:
    – WordPress 5.2.2
    – Anti-Spam by CleanTalk 5.123

    Best regards,
    Stephane.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @stfa76.

    Yes, I see your screenshots of the CleanTalk widget and your anti-spam log.

    What are the problems exactly?

    Thread Starter stfa76

    (@stfa76)

    Hello @serge00

    Sorry for my late answer.
    Thank you for taking the time to answer my question.

    First, I wanted to know if it is normal that the statistics from the widget do not match the ones I see when I am connecting to my cleantalk account?
    https://i.ibb.co/9N9fRhN/cleantalk-20190814-01.png
    https://i.ibb.co/dW3VNZV/cleantalk-20190814-02.png

    Second, I also wanted to know if it is normal that all the “Search form submission” queries appear in my cleantalk account? Is it a new feature that was added recently? I don’t recall seeing these queries before.

    Thanks a lot for your help.

    Versions:
    – WordPress 5.2.2
    – Anti-Spam by CleanTalk 5.124.1

    Best regards,
    Stephane.

    Plugin Author alexandergull

    (@alexandergull)

    Hello!

    First, I wanted to know if it is normal that the statistics from the widget do not match the ones I see when I am connecting to my cleantalk account?

    The statistic in your WP dashboard shows you a summary count of attacks in a report week. This statistic includes anti-spam blocks and spam firewall hits. To see all types of attacks use accorded links:

    https://cleantalk.org/my/show_requests
    https://cleantalk.org/my/show_sfw

    Second, I also wanted to know if it is normal that all the “Search form submission” queries appear in my cleantalk account? Is it a new feature that was added recently? I don’t recall seeing these queries before.

    Yes, it is a new feature. https://blog.cleantalk.org/how-to-protect-website-search-from-spambots/

    Thank you and be well.

Viewing 3 replies - 1 through 3 (of 3 total)
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