Strange Instance

  • Resolved alev

    (@alev)


    2 years, 10 months ago

    Hi
    We are using Forminator as a form that allow users pay for services.
    We using stripe as a processor. Stripe dashboard is setup and ready to accept payments Forminator has all the live and test key inserted and sink test show that site is connected to the stripe system.
    Now When you use real credit card after trying to process payment message pop-app
    With this message: “Your Card is declined. Your Request was in test mode,but used non test(live) card. For list of test cards ,visit https://dtripe.com/docs/testing”
    I spoke to Stripe support and it seems that something in setup in Fminator is creating this issue.
    I look through the formintor setup and I do not see place where I can switch form test mode to live mode.

    Any suggestions.

    I thank you in advance

    LA

    The page I need help with: [log in to see the link]

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