Strange Error message on a few of our sites

  • Resolved AlGala

    (@algala)


    3 years, 9 months ago

    Hi,

    We use Updraft Plus on nearly all of our sites. Today I noticed the following error message that popped up on several of our sites. What could be causing this?

    Unexpected response: {“n”:”Existing backups <span class=\”updraft_existing_backups_count\”>16<\/span>”,”t”:”<table class=\”existing-backups-table wp-list-table widefat striped\”>\n\t<thead>\n\t\t<tr style=\”margin-bottom: 4px;\”>\n\t\t\t\t\t\t<th class=\”check-column\”><label class=\”screen-reader-text\” for=\”cb-select-all\”>Select All<\/label><input id=\”cb-select-all\” type=\”checkbox\”><\/th>\n\t\t\t\t\t\t<th class=\”backup-date\”>Backup date<\/th>\n\t\t\t<th class=\”backup-data\”>Backup data (click to download)<\/th>\n\t\t\t<th class=\”updraft_backup_actions\”>Actions<\/th>\n\t\t<\/tr>\t\t\n\t<\/thead>\n\t<tbody>\n\t\t\t\t\t<tr class=\”updraft_existing_backups_row updraft_existing_backups_row_1624172965\” data-key=\”1624172965\” data-nonce=\”456f27d86bc0\”>\n\t\t\t\t\t\t\t\t<td class=\”backup-select\”>\n\t\t\t\t\t<label class=\”screen-reader-text\”>Select All<\/label><input type=\”checkbox\”>\n\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<td class=\”updraft_existingbackup_date \” data-nonce=\”121321df97\” data-timestamp=\”1624172965\” data-label=\”Backup date\”>\n\t\t\t\t\t<div tabindex=\”0\” class=\”backup_date_label\”>\n\t\t\t\t\t\t<div class=\”clear-right\”>Jun 20, 2021 1:09<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/td>\n\t\t\t\t\n\t\t\t\t<td data-label=\”Backup data (click to download)\”><button data-wp_nonce=\”d23a56fe36\” data-backup_timestamp=\”1624172965\” data-what=\”db\” data-set_contents=\”0\” data-prettydate=\”Jun 20, 2021 1:09\” …

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It could be plugin conflict. Can you try to temporarily deactivate the other plugins and see if you still get the same issue?

    Regards,
    Bryle

    Thread Starter AlGala

    (@algala)

    Hi,

    Thanks for your reply.

    The error message went away after making some plugin updates. So you are right it could be a conflict with certain plugins on certain versions. I am not sure exactly what plugin it was that fixed the issue after updates though, as I update multiple plugins at a time.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Glad that fixed the issue. Some plugins load there resources on UpdraftPlus page which should not be the case as that causes conflict with our plugin.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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