• Resolved acreativity

    (@acreativity)


    Hi, we have WordFence premium.

    when we run a new scan we read this error (*** are instead of our site name): Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 246790448 bytes) in /***/www/wp-includes/Requests/src/Transport/Curl.php on line 481.

    On WP config and hosting settings our memory limit is 512 mb.
    We also allow 300 mb memory and the low scan options without any result.

    Can you help us, please?

    P.S.: We tried also with limited scan to use less resources, but the result is the same…

    • This topic was modified 1 year, 3 months ago by acreativity.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @acreativity, thanks for your message.

    If you’re running the premium version of Wordfence, please open a support ticket and copy/paste the above post at https://support.wordfence.com to discuss the issue further as I can only provide support for the free version here on the www.remarpro.com forums.

    You can also access premium support via the Help menu item in the plugin, Help link on the plugin’s Dashboard page, on our documentation homepage or via the HELP link in the footer of all wordfence.com pages.

    If you’re having any trouble logging in to contact us, please send an email to lockout @ wordfence . com and provide the email address or username that is associated with the account so that we can assist you further.

    Thanks,
    Peter.

    Thread Starter acreativity

    (@acreativity)

    Thank you wfpeter, I will!

Viewing 2 replies - 1 through 2 (of 2 total)
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