Strange conflict with multi step checkout

  • Resolved sixplusonemedia

    (@sixplusonemedia)


    6 years, 7 months ago

    Hi

    We have a unique situation and I’m hoping you could help diagnose the issue. We have a site that is using a plugin to generate the checkout in steps.

    Your plugin seems to work great, when I disable this functionality, but when attempting to go through the steps the signature block shows up, but then when you try to draw nothing appears.

    • This topic was modified 6 years, 7 months ago by sixplusonemedia. Reason: Remove public link
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  • Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hi guys!
    Sorry… house renovating… did not get a chance to check the forum.

    I’m afraid that the plugin is not really designed to work with anything other then the standard WooCommerce checkout flow… it would be rather impossible for us to test it against all the multy-step checkout plugins out there ??

    It appears to me that the issue is javascript related. Maybe even minify related if you use a caching plugin (slim chance… i suspect an all day regular plugin conflict, nothing more).

    In all regards, I am afraid that it is not meant to work with a multi step checkout at all, but happy to make it work for you; I am really not sure even if we can share contacts here due to TOS ( I would not want to break any) but you can mail me at [email protected]

    Cheers!

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hey!
    I was thinking…. is the code for your next steps of the checkout present in the page or does it load with ajax?
    I am pretty sure that the signature pad does not initiate because the html element is hidden or not existing in the page at the initial page load.
    In this case, you can search for the jquery intialization of the signature pad and try and add a .find() in fron of it or try an .on handler. That should identify the signature pad and initiate it in your setup (multi-step checkout).

    Please let me know if you can manage or would like me to have a look; this might actually do the trick.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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