Strange border in Cookiebot logo and impossibility to customize widget

  • Resolved robertag

    (@robertag)


    1 year, 1 month ago

    Hi guys, I noticed that my banner has a strange border around the cookiebot logo. This border disappears only in pop up or overlay mode, but I need it in scrolling up mode, but in this mode it is present. When I change the color of the “highlighted” item from the settings, the color of the border around your logo also changes, but consequently the wording “preferences” also changes which takes you back to the cookie preferences settings.
    Also, if I make color changes to the widget, those changes are not set.
    For problem 1 I tried clearing the cache and it fixes it, but after a few minutes it comes back.
    How do I solve it? Thank you

    https://imgur.com/efdi3s5 and this

    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Frederik Nagels

    (@fnagels)

    Hi,

    Thanks for reaching out.
    We are sorry for the late response on this matter.

    We would very much appreciate if you could create a support ticket with our support team.
    This way they will be able to have a better look at your complete setup and provide the best possible solution for the problem.

Viewing 1 replies (of 1 total)
  • The topic ‘Strange border in Cookiebot logo and impossibility to customize widget’ is closed to new replies.