strange behaviour with small thumbnails

The plugin has an option for adjusting the post thumbnail overall height and comes with a default setting of 572px – which would take effect on activation.

The background color is not part of the plugin and I’ve not encountered any adverse effect nor received any reports as such when using the theme’s background color option.

Could I ask you to remove the background color and set the height of the thumbnail so that I can see the effect – once you have the desired height in place could you then set a background color and see if that effects the thumbnail size?

EDIT: Just notice that you are using a child theme with some of the elements changed like .featured-content-tp .post-thumbnail img where else the plugin was created to work with the parent theme’s default elements like .featured-content .post-thumbnail img

Could you confirm that you have the same issues with the parent theme and the plugin active?

Thank you very much for your response…

I confirm that I have the same issues wth the parent theme (I’ve switched back to it) …

Please check again my demo site, where I’ve posted a new demo post…

As requested I’ve reset the background color to the default color, however please note that the strange scaling of small thumbnail (featured) images occurs merely by activating the fourteen extended plugin (I didn’t check or amend anything within the customizing sections of the plugin).

The strange behaviour also doesn’t have anything to do with the background color settings (I’ve mentioned it merely by example).

“The behaviour occours upon the following events”:

(1) activation of the plugin

(2) amendment of “any” (other) of the customizing sections (this can be the backgrond color, header image, header color, featured content, etc.)

(3) saving the customizing settings.

Please note also that I’ve posted this post without amending anything using the theme customizer.

Thereafter I’ve reset the background color to default using the customizer.

=> In each case same result.

As we are resizing the images to full width you may need to regenerate the thumbnails using the Regenerate Thumbnails plugin.

You’ll also need to adjust the height of the thumbnails in the customizer – set the height to the desired height then regenerate thumbnails.

You have to remember that the plugin comes with default values to take in to account of the removal of the sidebars or when the sidebar is not active. These values will take effect immediately upon activation if one of the conditions are met i.e content-sidebar is not active or after option to hide it is enable.

The condition for sidebar not being active is from the theme where a body class of full-width is applied and the plugin merely extends the width of the image to be 100%.

Hopefully the thumbnail regeneration will set the images right. You may however have to revisit the customizer so that the theme transients are cleared and the new settings take effect.

This issue has been addressed by the latest version.

Could you please update and confirm?

Thanks,
Zulf

Thank you very much for your excellent support.

Please note that I didn’t use the Regenerate thumbnails plugin.

By updating the 14 extended plugin it appears that this issue should be ok.

However please note that I’ve updated manually via download und subsequent upload ftp… why?

Cool.

I believe that WordPress to check for updates every 12hours or so? Your site check may have been before the update went live and therefore it was missed.

You can always visit the updates screen and click the check again button in order to pick up new updates and therefore be able to update from within the Admin panel.