Strange Behavior – PayPal Standard

  • Resolved toulip

    (@toulip)


    2 years, 9 months ago

    Hello there, I hope you are well.

    We have a strange issue with the PayPal standard. We are on an old WP installation and all of a sudden, the PayPal standard was enabled and set up automatically using a PayPal email outside our organization.

    Moreover, without having any PayPal API credentials set up on the PayPal standard set up, a client of ours, was able to proceed and be properly charged on her PayPal account using our checkout page.

    We are wondering… How is this possible since there are no PayPal API credentials placed on the PayPal standard settings page? We believe that the client should have seen at least an error message or something else that would not let the order proceed.

    Any ideas?

    Thanks in advance,

    George.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @toulip!

    Thanks for reaching out! Before sharing with us some useful information, it’s important to keep in mind that since WooCommerce version 5.5.0, PayPal Standard is hidden for new installations. This change doesn’t affect existing stores. We strongly encourage everyone using PayPal standard to use the recommended PayPal Payments extension instead.

    With that in mind, you may need to check your logs with your hosting to double-check how that was activated without your permission, may another admin enable it by mistake?

    Also, The PayPal API which works with the PayPal Standard is more often used to issue a refund. So, it’s optional to make the extension to work, but it’s mandatory if you want to issue refunds or to use any other advanced customization.

    You can create a payment button for a straightforward, single-item purchase or a full shopping cart. You can also create payment buttons to accept a donation, set up a subscription, or automate billing.

    Using a few basic options, your payment button can include shipping fees and taxes, track inventory, and get profit and loss information by product or service. Advanced options enable you to completely customize the checkout page and checkout experience (for that, you’ll need to set up your API keys).

    That being said, I’d recommend using the PayPal Payments as mentioned above, and updating everything for a more secure environment.

    You can read more about it here:

    https://woocommerce.com/document/paypal-standard/

    Let us know how it goes!

    Thread Starter toulip

    (@toulip)

    Hello @chiape,

    Thank you so much for your quick response.

    Yes, the reason we still see the PayPal standard is because we are on an old WP installation.

    Also, we are not interested in any PayPal features, we never had activated that in the past 4 years. So, it came to our surprise how this was activated (maybe another plugin conflicts) and reached out here just in case you had any similar cases in the past.

    I see your point about the API credentials, thanks for letting us know.

    Finally, of course I will ask the client who has admin access on the website, and we will continue the investigation from there.

    Thanks again.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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