• Resolved loganpaulbeck

    (@loganpaulbeck)


    Hi There,
    I have had great success with this theme up until today when I noticed our products are completely scattered, not aligned, and have bizarre scale depending on which sorting option the reader is using.

    Please see: https://theeyecompany.com/shop/ and change sorting view off of default to view these problems.

    Please advise — thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello there, I’m not the theme author and I also don’t use this theme, but I can tell you that when I view the same page and choose different options, the sizing of the products doesn’t change (in the manners that you have described) on my screen.*

    Is it possible that when you attempted to load it, for whatever reason, the CSS stylesheets weren’t loading correctly? I am using Firefox to load the site, for reference.

    * I did notice that the presentation box for the first product listed is a tinier bit TALLER than all the rest and I believe that is because of the product description being longer and therefore causing the box to become taller to fit the description.

    Hey Loganpaulbeck, I see what you mean, has to do with this products (i think)
    https://theeyecompany.com/product/zeiss-humphrey-fdt/
    Something in the products excerpt is causing layout issues on the shop page.

    If you can send me a temp login I’ll fix it for you. I’ll update the theme with the fix from them on too.
    email login to [email protected]

    Kadence Themes

    I’ve updated your site.

    Kadence Themes

    Thread Starter loganpaulbeck

    (@loganpaulbeck)

    Thank you so much!

    share it here please, im also having problem in alignment of products in shop. products are aligning like however the products want.

    Post on a new topic, include a link.

    Kadence Themes

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Store Product Sorting Out of Alignment’ is closed to new replies.