• Resolved barry

    (@swagit)


    We have the shop open hours set to 4pm to 8pm — cooking time prep is set to 30 minutes.
    However say a client orders at 5pm — they can choose any pick-up time from 4pm to 8pm. The soonest they should be able to pick up should be 5:30 pm… our client has to manually change their open time very 30 minutes to prevent people from selecting a pick-up time which is in the past. The WP UTC time is set correctly…

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter barry

    (@swagit)

    Note – we have set our UTC to -7 in WordPress and PHP.ini — but all orders are 1 day in advance when the client places an order

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    Hello,

    Are you using store timing addon?

    Thread Starter barry

    (@swagit)

    Nope just using plugin settings for store hours and order delay for pick up. We have Authorize.net add-on and Tips add-on installed. The issue must ne a time zone issue as pick-up times show dated for the next day.

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    Hello,

    Can you please set any country as per your time zone from the wordpress time zone settings and check this?

    Thread Starter barry

    (@swagit)

    We set the timezone to “America/Vancouver” (which is UTC-7) once we reach 5:00 pm our time all orders default to the next calendar day. It seems as though the plugin is locked into straight UTC time regardless of what we set WordPress/our server and our SQL database to…

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    So are you able to see all the time slots now after changing the time zone to the country name?

    Thread Starter barry

    (@swagit)

    The issue isn’t seeing the time slots — the issue is that no matter what we set our time to there seems to be a +7 hour offset so for us anyone who orders after 5pm receive choices for the following day.

    Thread Starter barry

    (@swagit)

    Hi Kshirod – the latest update seems to have fixed things

Viewing 8 replies - 1 through 8 (of 8 total)
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