• Resolved joemcomber

    (@joemcomber)


    The Woocommerce Store Notice disappears after 1 second in the Brave Browser only. The notice appears to work fine in other browsers.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey there, @joemcomber! Thanks for contacting us. I’m happy to help you.

    I checked your website on Chrome to check and I was not able to see the store notice. Can you share a screenshot of it with us? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Did you use the default WooCommerce interface to add it (via the customizer) or are you using a plugin?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter joemcomber

    (@joemcomber)

    Thanks for reply. Unfortunately my client was anxious to get a resolution to the problem so they had me take down the store notice and create another solution that they are happy with. I doubt they want me to put it back up for experimentation purposes so I won’t be able to recreate the issue. I’ve seen several other threads complaining of the same thing though and I didn’t see any resolution to the problem. I guess the Brave Browser cannot properly render the Store Notice for some reason.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @joemcomber,

    Thank you for letting us know. We’re glad you’ve found a workaround for this one. We’ll keep an eye on the other threads and this issue, though. Thanks for bringing this to our attention.

    Since this has been resolved for your client, I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Store Notice Disappears In the Brave Browser’ is closed to new replies.