Store not visible to users

  • Resolved terryscott2

    (@terryscott2)


    4 years, 2 months ago

    Hi there, my store syncs OK I think and when I am logged in as an admin on the page I can see the store, however to the public they see:

    Sorry, this content isn’t available at the moment
    The link you followed may have expired, or the Page may only be visible to an audience that you aren’t in.
    Go back to the previous page · Go to News Feed · Visit our Help Centre

    Can you help?
    Thanks
    Terry

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi?@terryscott2,

    Thanks for writing to us about our plugin! I apologize for the delay in getting back to you. I am happy to help out here. ??

    It sounds like you might be running into a conflict here. Would you mind please sharing a link to your website and one of the affected pages so I can have a look?

    Thanks,
    Tamara ??

    Thread Starter terryscott2

    (@terryscott2)

    Hi Tamamra, thanks for the reply ??
    Have you got an email address? I would prefer not to post links here
    Thanks
    Terry

    Hey Terry,

    Sure thing, you can reach out to our support team through our site to share the links directly. Please ensure you share a link to this thread in your message ??

    Thanks!
    Tamara

    Thread Starter terryscott2

    (@terryscott2)

    Thanks I’ll do it now ??
    Terry

    Hey Terry,

    Thanks so much for that! Since we will be taking over support in our help desk, I’ll go ahead and marked this resolved here.

    Thanks,
    Tamara ??

Viewing 5 replies - 1 through 5 (of 5 total)
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