Store Manager , Dashboard not visible on website.

  • Resolved beyondthreadsltd

    (@beyondthreadsltd)


    1 year, 5 months ago

    Hello,

    I’m experiencing issues with the Dokan plugin. Store page, vendor dashboard, and store manager page not being visible on my website. Your assistance in resolving this matter is greatly appreciated.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @beyondthreadsltd

    Typically, the Dokan vendor dashboard URL should be structured as “domain_name.com/dashboard.” In your specific case, the vendor dashboard URL should be accessible via https://beyondthreadsltd.co/dashboard. If you find that navigating to this URL does not display the vendor dashboard, please ensure the following:

    1. Check that the shortcode “[dokan-dashboard]” has been correctly placed on the designated page.
    2. Confirm that the dashboard page has been accurately assigned from the Dokan admin settings. You can do this by navigating to your WordPress dashboard, and then WP dashboard -> Dokan -> Settings -> Page Settings.

    These steps should help ensure that the vendor dashboard functions as expected on your site.

    I hope the above shared information will help.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @beyondthreadsltd

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

    Thread Starter beyondthreadsltd

    (@beyondthreadsltd)

    Hello Dokan Team,

    I hope this message finds you well. I’ve encountered an issue while using the platform, and I’ve recorded a video to illustrate it. When I click on a store name, instead of displaying the store details and reviews, it redirects me back to the homepage. Please take a moment to review the video and address this issue.

    Thank you for your prompt attention to this matter.

    https://vimeo.com/user192666072/

    Best Regards,

    Thread Starter beyondthreadsltd

    (@beyondthreadsltd)

    Hi!

    still waiting for your response. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Store Manager , Dashboard not visible on website.’ is closed to new replies.