• Resolved meike297

    (@meike297)


    Hi. I had initially set 8 backups to be backed up. I have now changed this number to 2. The memory is currently 1.4 GB, but unfortunately this number doesn’t change anymore, even though I only have 2 backups left in the plugin. How can I change this or does this still change?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Did you click the “Save Changes” button at the bottom of the page?

    If that does not work, try wiping out settings in the “Advance Tools” tab and setup everything again.

    Thanks,
    Bryle

    Thread Starter meike297

    (@meike297)

    Yes I did everything you mentioned. Its still 1,4 GB memory space, its not changing

    Plugin Support vupdraft

    (@vupdraft)

    Can you take a screenshot of where you are seeing this memory statistic?

    Thread Starter meike297

    (@meike297)

    sorry its not working to put a screenshot in here. Do you have an email adress?

    Plugin Support vupdraft

    (@vupdraft)

    Can you upload the screenshot using this: https://snipboard.io

    Unfortunately due to WP rules we are not allowed to ask you to send anything to our email.

    Thread Starter meike297

    (@meike297)

    Its not working “File uploading is diabled”… ?? Its saying:

    “Existing backups 2
    Update server space used by UpdraftPlus: 1.4 GB”

    And when I click on refresh or delete the settings completely, this number still remains, although I have only 2 backups saved

    • This reply was modified 1 year, 6 months ago by meike297.
    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    After uploading a backup file or removing a backup click the “rescan remote/local storage” link to update the backup list.

    Thanks,
    Bryle

    Thread Starter meike297

    (@meike297)

    Like i already told you: it’s NOT changing, doesnt matter if a new file comes or i delete or whatever, it’s stays the same, always 1,4 GB

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Do you have any caching plugin installed? Can you temporarily deactivate and see if that fixes the issue?

    Thanks,
    Bryle

    Thread Starter meike297

    (@meike297)

    Yes. WP-Optimize. The caching plugin or updraft plus plugin?

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    In the Settings >> Show expert settings, do you have the option to “delete local backups” checked?

    Thread Starter meike297

    (@meike297)

    yes! Its also checked! What can I do? Delete the plugin?

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    If delete local backups is checked then the backups are not being stored on your server therefore the amount of space used by UpraftPlus should not change.

    Thread Starter meike297

    (@meike297)

    So I have to uncheck the box to make it change? It doesn’t matter how many backups I have saved, it remains 1.4 GB, now even 1.5 GB so it’s getting more and more

    Plugin Support vupdraft

    (@vupdraft)

    If you have the option to “delete local backups” option checked and you are uploading your backup to some remote storage then the amount of space used by UpdraftPlus should remain constant (nothing is being added or removed from your server aside from a tiny log file which will be removed if you have retention limits set)

    If you disable this option and remove any retention limits that you have set in the settings tab, the backups should start accumulating on your server, taking up more space.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Storage space does not change’ is closed to new replies.