Stopped Working with V1.8.5

  • Resolved lawriem1

    (@lawriem1)


    6 years ago

    Hi
    Since updating to the latest version today, clicking on a hotspot no longer goes to the URL. In fact nothing happens.
    All the hotspots have not been allocated as I’m just trying out the free version at the moment, so if you can look at this for me try clicking on Braintree or Chelmsford near the middle of the map to see what I mean.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author NSquared

    (@croixhaug)

    Hi @lawriem1, thanks for letting us know, we will take a look!

    777dax

    (@777dax)

    I’m having the same problem.

    Plugin Author NSquared

    (@croixhaug)

    We’ve identified the issue and will release a fix today. I’ll post here again as soon as we have it released. Sorry for the inconvenience, we should have you up and running again shortly

    Thanks,
    Nathan

    Plugin Author NSquared

    (@croixhaug)

    We have just released a fix for this (version 1.8.6), please update to the latest version (you may need to go to your wp-admin > Updates and click the “Check Now” button to make sure your site checks www.remarpro.com for the latest version) Thanks again for reporting @lawriem1 and @777dax

    Thread Starter lawriem1

    (@lawriem1)

    Yes, working now.
    Thanks for the speedy fix.

    777dax

    (@777dax)

    Links work for me too, thank you. However, there is still a black “tag” image icon that displays on mouse hover. Can that be removed or changed? Should I start a new thread for this?

    Plugin Author Natalie MacLees

    (@nataliemac)

    Hello @777dax,

    It’s likely that those are the tooltips. If you have a title entered for your hotspots, the title should appear there. If you haven’t entered titles and don’t want those to display, you can just hide the tooltips with CSS.

    We have an article on customizing Draw Attention CSS here: https://wpdrawattention.com/document/customizing-draw-attention-css/

    And some helpful CSS snippets here: https://wpdrawattention.com/document/helpful-css-snippets/ The snippet for hiding the tooltips is the last snippet on that page.

    If you need more help with this, then go ahead and start a new thread.

    777dax

    (@777dax)

    Yes, perfect. Thank you so much for fast, excellent support.

Viewing 8 replies - 1 through 8 (of 8 total)
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