Stopped Working Recently – Now it shows emails are sent but we are not receiving

  • The log contains the following error. I disabled Jetpack and tried again and we’re still not receiving the email.

    WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM 0ecmt_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option

    The page I need help with: [log in to see the link]

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  • Plugin Support Alberto Martin

    (@albertomrtn)

    Hi @solivio, the error you are displaying does not seem to be related to the plugin. Check if the email is in the Spam folder or if you have any other error on your website. You can also test with WooCommerce and Request a Quote only enabled or try with a default theme.

Viewing 1 replies (of 1 total)
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