• Resolved ucarman2002

    (@ucarman2002)


    Coupons become invalid or are not applied when updating cart.

    Thanks for you help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author rerm

    (@rermis)

    Hi ucarman2002,

    I was able to verify a coupon auto applied in the cart on your site. I also checked another test site to ensure there have been no changes to the way the plugin interacts with the WooCommerce cart.

    Note that if you have previously removed a coupon from the cart, it won’t auto apply again until the coupon cache is reset. I recommend using another session (like a private/incognito tab) to test functionality.

    The options to reset coupon cache and troubleshoot are available at WooCommerce > Auto Coupons > Status. If you continue to experience an issue, please visit Upgrade > Contact Support to provide diagnostics.

    Thread Starter ucarman2002

    (@ucarman2002)

    The problem occurs when i add or subtract the number of a specific item to order. and update the cart, it does not apply the coupons.

    Thanks LFC

    Plugin Author rerm

    (@rermis)

    I understand the scenario in which this is occurring. The coupon will apply when proceeding from cart to checkout, but some coupons with limitations won’t apply when the cart is updated via Ajax. I’ll see if a fix can be released in the next version of this plugin and mark this thread resolved at that time.

    Thread Starter ucarman2002

    (@ucarman2002)

    Thank you for the qiuck response.

    This is critical for my sites fuction because buyers who update quantity lose all their discounts.

    I am not sure if the same is true when updating other info such as address. I

    appreciate anything you can do.

    L F Clark

    Plugin Author rerm

    (@rermis)

    I believe this scenario to be resolved in v3.0.18 = * Bug fix to cart refresh on update. This will force a refresh in the classic cart (because WC does not facilitate an easier method). But the new cart blocks will pick up coupon changes automatically upon changes to the cart.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.