Stopped Working

  • I am honestly quite furious. It stopped working for no apparent reason at all. The content which people paid for early access to was accessible by anybody. This goes to show that I cannot trust any of these password systems and that I should send private files more directly from now on. I have learned my lesson and I hope others won’t meet the same fate.

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  • Hi @thatmantisguy,

    First of all, we’re sorry to hear about your experience with our plugin.

    Just to clarify, there are quite a lot of reasons that could cause our password protection to stop working properly.

    For example:

    • A conflict with other (new/latest version) plugins or themes on your site.
    • Caching plugin, server cache, or CDN you’re using.

    Our support team is always here to help you resolve this kind of issues very quickly.

    Can you please drop us an email with more details to hello(at)preventdirectaccess.com and allow us to help, please @thatmantisguy?

    I’m convinced if you allow us to help, everything will be sorted out immediately.

    Elena

Viewing 1 replies (of 1 total)
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