Stopped Working

So…. nowhere near enough info, and your page you linked to is password protected, so I can’t even see what is happening.

What did you change/update that made it stop working? My plugin has no accordions, so possibly something with your theme or whatever other plugins you have that create those accordions.

My plugin is working just fine here and just fine for the over 2000+ other active installs, so it’s most likely a conflict with something else on your site.

I have used the plugin plenty of times with no issues. Clicking sign-up cycles it back to the top of the page. It was working fine before this morning. People were signing up. I have posted the question to Beaver Builder, too.

• This reply was modified 4 years, 8 months ago by kittyb.

I should mention that I did not change a thing. People were signing up yesterday. I woke up this morning to find two emails, letting me know that clicking “sign up” took them to the top of the page. I signed those two people up from the backend.

No updates have run, etc.

I am wondering whether multiple sign-ups on one page is causing the glitch. I just clicked sign up on Thursday, and it took me to the top of the page. I clicked on the Sunday accordion (Beaver Builder created), and the Thursday sign up showed up under Sunday.

I appreciate your response. Instead of opening the sign up in the designated Beaver Builder accordion, it is defaulting to the Sunday accordion. I think that this is because it usually opens a sign-up page. Ugh! The Sunday sign up worked fine; all of the others do not. Having a bunch of long sign ups on one page is not very attractive looking.

Yes, the problem is the way you are setting them up inside accordions, with multiple shortcodes on one page.

Please read the documentation on how that all works:
https://stephensherrardplugins.com/docs/pta-volunteer-sign-up-sheets-custom-fields-documentation/

This is not javascript or ajax based, so when you click on a link, the page has to refresh, and the info for the signup you click on will be in the URL parameters, such as: ?sheet_id=19&task_id=130&date=2020-03-21

That then tells my plugin that you clicked on a signup link and to output a signup form instead of the list of tasks.

I did set it up so that you could put more than one shortcode on a page, but then when you click on something that would create the signup form, it’s going to be put in place of the first shortcode on the page (your first accordion), and the output from the rest of the shortcodes will be supressed (by setting a flag to let my plugin know the form was already output). Also, since you are reloading the page when you click on a link, all of your accordions are going to reset as well. So, that really is NOT a good way to set up your page.

If you want to leave it setup that way, then I suggest you read the documentation, and put the main shortcode (with no other parameters) on some other page, and check the setting to redirect to the “main” volunteer page for the signup form, selecting your new page with the shortcode in the dropdown page select list. That way, you can keep your accordion setup, but it will go to some other page of your choosing to create the signup form where they will actually signup (which you should NOT put in another accordion).

If you created the accordions because you don’t like the default layout, then I suggest you take a look at the very inexpensive Customizer Extension:
https://stephensherrardplugins.com/plugins/pta-volunteer-sign-up-sheets-customizer/
That plugin has been given a whole lot of new features recently, including some alternate layouts and design options, as well as custom layout templates.

Thank you for your very thorough, quick, and helpful reply. I have donated for the plugin in the past because it is very good. I will most likely be purchasing the customization extension or doing what you suggest. Since today is Sunday, I will be waiting until tomorrow. I appreciate your taking the time to help on a Sunday.