Stopped working ????

  • Been using this plugin for months and quite happily providing hundreds of downloads.
    A customer of ours has notified they cannot acquire download.
    I tried and yup, it’s now stopped working.
    The only thing that has changed on our website is WordPress & plugin updates…

    So the plugin accepts the code and generates a download link

    Thank you for entering a valid download code! Please proceed with the download by clicking the following link:

    https://thecuckooclocks.co.uk/?lease=f1d9cf1a4d5dcc8b872618c6700fa6cb

    When I click the link – here is the Firefox error
    File not found

    Firefox can’t find the file at https://thecuckooclocks.co.uk/?lease=f1d9cf1a4d5dcc8b872618c6700fa6cb.

    Check the file name for capitalisation or other typing errors.
    Check to see if the file was moved, renamed or deleted.

    Has anybody else experienced this problem?
    if so, how did you rectify?

    Thanks in advance,
    Paul

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Try to increase memory limit, if larger files..

    ini_set(‘memory_limit’, ‘4096M’);

    in functions.php or in the plugin index file, it worked for me.
    Thanks,
    Amin

    hmtb

    (@hmtb)

    Hi blakeyman, I have the same issue you described. Could you solve it yet? Qcompamin solution didn’t work for me.
    I would appreciate any help
    thx

    Thread Starter blakeyman

    (@blakeyman)

    Unfortunately I did “nothing” and it started working again…

    I’m on a shared host so memory being limited (unbeknown to me by my web host) *could* have affected the plugin.

    Answer by @qcompamin may not always work, as web-server administrator could over ride that value.

    Try output from
    infophp();
    To see if memory limit actually has increased…

Viewing 3 replies - 1 through 3 (of 3 total)
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