stopped recording visits

After inspecting your site’s source code, I noticed that the server is returning the following error:

Request URL:https://muhlenkamp.com/wp-admin/admin-ajax.php
Request Method:POST
Status Code:500 Internal Server Error
Remote Address:207.36.184.40:80

Please ask your service provider to look at the server’s error log to see why that is happening.

Best,
Jason

I have removed all of the htaccess rules created by all in one wp security plugin. Can you run that test one more time and let me know if you get the same error?

Thanks

Still not working ??

This site is on a vps, so I have access to the error logs but I do not know what to look for. I can see the 500 error generated by the accessing of admin-ajax.php, but it does not give me any more info than that.

Hi,

this page might be of help:

https://mediatemple.net/community/products/dv/204644990/why-am-i-getting-a-500-internal-server-error-message

Jason.

Can you tell me what you are running to generate the:

Request URL:https://muhlenkamp.com/wp-admin/admin-ajax.php
Request Method:POST
Status Code:500 Internal Server Error
Remote Address:207.36.184.40:80

error? So I can do some trouble shooting.

If you use Google’s Inspector (F12 on Windows machines) and go to Network -> XHR, you will see a request to access admin-ajax.php as soon as you load one of your web pages. Inspect the server response code, and that’s what you will see.

Can you see if switching the Browser Detection algorithm to Heuristic solves the problem? You can find that under Settings > Tracker.

Best,
Jason.

I tracked the issue. It was a conflict between your plugin and All-in-one wp security.

It had nothing to do with the htaccess rules the plugin set up, though. In fact I turned of all of the security settings, so essentially the security plugin was not doing anything, but there was still a conflict that was only resolved when I disabled the security plugin entirely.

I installed wordfence to help with security and that seems fine.

Thanks

Great, thank you for letting us know!

Best,
Jason.