Stopped recording abandoned carts from non-logged-in visitors

We are still seeing this issue aswell. for a couple of weeks now.

I noticed that last week, on Thursday, the plugin disappeared from my site, I had to reinstall it. Could it have something to do with these problems?

I also have the same problem since October 14

Hi @eduardoreoli @crocchio @siparker

Thank you all for reporting this issue. I can confirm that there is an issue where the guest carts are not being captured. We will take this up and work on it. I’ll let you know as soon as this issue is patched.

I am also experiencing this issue since 14 October.

Hello @eduardoreoli @wannabebond @crocchio @siparker

I’m delighted to let you know that we have fixed the issue and I can confirm that guest carts are now being captured. You can download the patched copy of the plugin here: https://www.dropbox.com/scl/fi/0wmgk8a4yw7o4jh0y3od5/woocommerce-abandoned-cart.zip?rlkey=m03nvouogen64dshojfe5794j&st=lppwepk1&dl=0. All you need to do is download and install and you’re good to go.

Thank you all for your contribution to this.

Thanks, downloaded and installed. @oluisrael

@eduardoreoli @wannabebond @crocchio @siparker we will be rolling out an update soon, but I’ll need you to not update to the new version as we are testing some changes and the last patch I shared isn’t included.

This thread will be updated once another version with the patch is rolled out or about to be.

Thank you for your cooperation!

Hi @eduardoreoli @wannabebond @crocchio @siparker

I’m pleased to inform you that the patch I shared with you about six (6) days ago has now been officially included in our latest release, which went live a few hours ago. This update addresses the issue discussed in this thread.

I recommend updating to the latest version to take advantage of these improvements and additional perks and enhancements. As always, feel free to open a new thread if you encounter any further issues or questions.

Thank you for your patience.