Stop working continuously

  • Resolved DragoWeb

    (@dragoeco)


    7 years, 6 months ago

    Hi, your plugin looks very nice but I have an issue. It stops working very often times. It was blocked at 1.75%, I waited hours to see if something has changed but nothing else happened so I stopped the preccess, then started it again, then it was blocked at 2,42%, then 3,54%… Do you have any idea of what could be the problem? Could it be the large amount of picture it has to compress (654 images)?

    Thanks.

    • This topic was modified 7 years, 6 months ago by DragoWeb.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Thanh Nguyen

    (@trungthanh298)

    Hi @dragoeco, version 1.0.8 is the first version using cronjob to compress image as a background service, and this version has some interrupting bugs in optimization process. Our developer team is trying too hard to fix it, please wait for new big version 2.0.0 and update it as soon as possible.
    Thanks for using TP Image Optimizer.

    Thread Starter DragoWeb

    (@dragoeco)

    Hi Than, thanks for your answer. I’ve tried with only a few images and it works very well so I will be happy to use your plugin when this bug will be fixed with the v2.0.

    Same problem here.
    I updated to version 2.0.0 but the plugin is just not optimizing.
    Any ideas why?
    I have tried it in 3 different servers.

    Plugin Contributor Thanh Nguyen

    (@trungthanh298)

    @dragoeco : Thank you for your contribution! If you have any more problems with our plugin, please feel free to share it here. We are willing to help you to solve these probs.

    @ysintos: Can you clarify your issue? It was interrupted after optimizing some images or did’t work completely? Have you tried to refresh your browser? With more detailed information about your problem, we can fix it accurately. Thank you a lot!

    It is not optimizing at all.
    You can see a screenshot here
    https://s.nimbus.everhelper.me/share/1106594/wb4672pcixzvgtya8pzn

    After 25 minutes of working here is the situation
    https://s.nimbus.everhelper.me/share/1106651/1ligiyi6hxawomwrc00q
    Its not normal to be so slow…

    Plugin Contributor Thanh Nguyen

    (@trungthanh298)

    Plugin has been interuptted or slow because plugin cannot set timeout in your hosting, so it has to try again many time. Value of php timeout is low.
    Please set

    max_execution_time to 600 in php.ini

    or add

    
<IfModule mod_php5.c>
php_value max_execution_time 300
</IfModule>

    to .htacess when plugin is working.

    • This reply was modified 7 years, 5 months ago by Thanh Nguyen.
    Thread Starter DragoWeb

    (@dragoeco)

    Hi Thanh,

    I updated the plugin to v2.0.2 but the issue remain the same. I deactivated all other plugins but nothing changed… Any idea? Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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