• Resolved bjpbkk

    (@bjpbkk)


    I stop my subscription to cookies yes (20€/month) beacause it’s not working with consent 2 for GG.
    I use GG solution now.
    I also want to say that support is not good. Always repeat “read documentation” which is confuse for many people.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @bjpbkk,

    Greetings from CookieYes!

    We are extremely sorry for any inconvenience caused while using our plugin. We have tried to explain to you the issues in your site in every thread you have created and replied to in our support forum. But unfortunately, you are still confused after reading different issue threads created by other users in this forum.
    Also, you can reach out to us privately via this link for any hands-on help you might need to set up everything correctly.

    Thread Starter bjpbkk

    (@bjpbkk)

    For information, GG consent banner is working perfectly and my adsense increase à lot since I stop using cookieyes.
    Next life, propose better documentation

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @bjpbkk,

    Since you have moved on to another solution, we are going to mark this thread as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

    Thread Starter bjpbkk

    (@bjpbkk)

    No answer, no real solution but resolve ? Strange way

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @bjpbkk,

    We have already answered your queries in this thread and also in the below-listed threads:

    1. thread 1
    2. thread 2
    3. thread 3
    4. thread 4

    We also offered you hands-on support if you needed it. But we don’t have any choices if you move on to another CMP solution. We can still offer you support if you wish to continue with our plugin.
    We have limitations to explain every step here and that’s the reason why we create documentation for the same. We are constantly reviewing and updating our documentation to make it as simple as possible. Maybe you have issues understanding the English language as you have already mentioned about it in another thread. We too had difficulties in understanding your queries but we made sure to answer all of them promptly.

Viewing 5 replies - 1 through 5 (of 5 total)
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