Stop rendering the Advanced Custom Fields in the Popup maker popup

@tottaz – I am not familiar with your initial setup, so I’m not sure where to look. Sounds like you have rendered extra content to the popup by some means? I would start there. IE where those fields were echo/displayed.

I wish I could be more help but I would need a lot more info to go on such as how you set it up initially to know if anything had changed that would break it.

@danieliser unfortunately we have switched off the plugin temporarily till we figure out what the issue is, so I can not show how it looks – the popup is used on our home page to ask visitors to take an action – https://www.greenpeace.org/usa/

The popup uses the Advanced Custom Fields pro to display 5 fields, Action image, Action title, Action subtitle, Action button text, Action button url. We also choose to not show content editor in Advanced Custom Fields. This works fine.

When we open Popup maker, we add a new popup and fill in the fields that we created in Advanced Custom Fields, we then publish the popup and test. When we test it the popup is displayed, none of the fields are rendered in the popup.

We tested the Popup Maker without Advanced Custom Fields and it worked fine when we added content with content editor to create a popup, then it rendered the popup.

So the issue is with the fields from Advanced Custom Fields that is not rendered with Popup Maker.

If needed we can connect over Skype or some other means and I can show you on our staging server.

Just a follow-up – here is how the page should look like – it’s a cached version.

https://webcache.googleusercontent.com/search?q=cache:sPVnGieA7VUJ:www.greenpeace.org/usa/news/greenpeace-statement-on-patric/+&cd=1&hl=en&ct=clnk&gl=us

@tottaz – Submit a ticket at https://wppopupmaker.com/support/. What I am looking to find out mainly is how you added the content from those fields to the popup. IE did you add a shortcode to the popup content editor, filter the_popup_content etc. Nothing has really changed and we haven’t pushed an update in over 2 months so I am not sure what would cause it to stop working until we narrow down where we are looking.

@tottaz – Also please disable it on your live site. If you have a staging we will use that to work it out, or a temporary test page on the live site that won’t get any traffic.

@danieliser – Ticket submitted