Stop recurring payments

  • Resolved AlGala

    (@algala)


    5 years, 1 month ago

    Hello,

    I need to stop ALL recurring subscriptions, effective immediately for one of my clients. They still need woocommerce to sell physical products, but i need to stop all recurring payments. I disabled the plugins WooCommerce memberships and WooCommerce subscriptions, but I see in my action scheduler that recurring payments are still set to run. Is this how this typically works?

    I cannot find any relevant information about this anywhere – so I am asking this here. How do I stop all recurring subscriptions from running?

    Is there any documentation or anything about how do to this? I find it very strange that I have not been able to find any information about this.

Viewing 1 replies (of 1 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    Please head to the following link to create a ticket with us; we’ll be able to assist more quickly than here on the forums. To expedite the process, please be signed into the WooCommerce account that holds the license of Subscriptions/ Memberships.

    https://woocommerce.com/my-account/create-a-ticket/

    Best,

    Ross

Viewing 1 replies (of 1 total)
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