Stock Values Showing for Downloadable Virtual Variations

  • Resolved cmsplay

    (@cmsplay)


    4 years, 9 months ago

    I’ve a Variable Product which exists in physical and downloadable digital form.

    Product Variations have been set to ‘Enabled, Downloadable, Virtual’ for the downloadable digital variants; and ‘Enabled, Manage Stock’ for the physical variants.

    Number of stock units has been set up for physical products, correctly.

    Product page shows two Attributes: FORMAT (for selecting digital or physical product), and VERSION (for selecting [conditionally] file format for digital OR particular version X or Y of physical product).

    When customer selects FORMAT: Digital and VERSION: File format X, then WooCommerce displays a stock count referring to the physical products which the customer has not selected!

    Does anyone know why, and what I am doing wrong? How do I get WooCommerce to stop showing stock figures for digital products, when these have been set up correctly in product variants?

    Thank you!

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  • Thread Starter cmsplay

    (@cmsplay)

    Doh. Just found my own solution:

    At Product>Product data>Inventory

    …deselect ‘Enable stock management at product level.

    • This reply was modified 4 years, 9 months ago by cmsplay.
    AJ a11n

    (@amandasjackson)

    Hi @cmsplay

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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