• Resolved praffert1

    (@praffert1)


    After installing Woo Custom Stock Status version 1.5.8 the stock status dissapeared from all my products. Rolling back to version 1.5.7 solved the problem. I am using WordPress 6.6.2 and Woocommerce version 9.3.3

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Softound Solutions

    (@softound)

    Hi @praffert1

    We have tested the latest version 1.5.8 on our local site using the “Poseidon” theme, along with WordPress version 6.6.2 and WooCommerce version 9.3.3, but we were unable to replicate the issue.
    If you have any caching plugins, please try deactivating them to see if that resolves the problem. Additionally, review your log files for any errors that may have occurred.
    If the issue persists, kindly send us your WordPress system report by following these steps:

    1. Log in to your WordPress dashboard.
    2. Go to WooCommerce > Status.
    3. Click the Get system report button.
    4. Click the Download for support button to download the system status information.

    Please setup the staging site and enable the version 1.5.8 to check the issue.

    Thanks

    Thread Starter praffert1

    (@praffert1)

    Hi,

    I disabled Lightspeed Cache and reinstalled the update. The stock status disappears as before. I am now going to rollback the site to the previous version of Custom Stock Status.

    It seems that there is no way that I can attach the requested system report to this mail.

    Regards

    Pat

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    Plugin Author Softound Solutions

    (@softound)

    @praffert1

    We have fixed the issue in the version 1.5.9, Please update the plugin and let us know your feedback.

    Thanks

    Thread Starter praffert1

    (@praffert1)

    Hi,

    I have installed version 1.5.9. The problem is now solved, The custom stock status is still visible after upgrading directly from version 1.5.7 to version 1.5.9.

    Thank you for troubleshooting and correction of the problem. Excellent customer service support.

    Regards

    Pat

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