• Resolved dasmotomkt

    (@dasmotomkt)


    Hello:

    I’m experimenting a problem with CSV update of products and the stock locations. I’ve in my website several products with two or three locations of Stock Location Pluggin.

    I’m doing the next:

    1. For example, I want to update, between others, the amount of existences in “Gipuzkoa” for this product, that actually have only “3” in stock and their SKU is “76 31 7105265” (the url of the product is this: https://www.ropamotobmw.com/pinlock-casco-system-7-carbono-evo/):

    2. Prepare the .CSV file with the fields “SKU” and “Meta: _stock_at_XXX”, where XXX indicates the number of location. In my .CSV, the previous product It seems like this:

    3. Going to “Products” menu > “All products” and select “Import” button and I complete all the steps without problems. Import proccess sucesfully ended. But when I visit the product page again, it still show only 3 in stock. However, when I manually go to edit this product and I check the “Stock locations” tab I can see the next:

    As you can see, the amount of “Cantidad de existencias” it’s correctly updated via .CSV. The problem is that “Existencias totales” still keeps the previous amunt.

    I’ve been doing several test and the I have observed that, if I press manually the button “Update” in the product, “Existencias totales” it will take the correct number of stock locations; but if not, the product will keep unupdated. The problem is that I have a lot of products in my shop, and I can’t update manually every product everytime I want to update the stock.

    I keep for your answer.

    Thank’s a lot.

    Rubén Donoso

    • This topic was modified 1 month, 3 weeks ago by dasmotomkt. Reason: I edited the post to add the images, that in the beggining I didn't correctly upload

    The page I need help with: [log in to see the link]

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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    There is a cron job tab, kindly run the cron job one time after importing CSV and let me know the effect.

    Thread Starter dasmotomkt

    (@dasmotomkt)

    Okey, I’ve try again to import a new CSV file with stocks updated and then, run the cron job and now it seems like it’s working.

    Issue solved, thanks you very much!

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I know we can improve it and cron job should not be a mandatory part but for now at least it is, later we can combine all the required additional scripts and run them after every successful order placement and the status update.

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