• Resolved clevercookiedes

    (@clevercookiedes)


    Currently having issues with the stock levels.

    Perhaps I’m missing something. When I return an item whether manually or from an order, the stock levels are not updated when pending or completed in ATUM.

    I’d have thought that when stock was reserved or item damaged in the post the stock would b automatically updated, is this not the case.

    WP 4.9.1
    WC 3.2.6
    PHP 7.0.27

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  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi clevercookiedes,

    Thank you very much for your post.

    I am sorry you are having some issue. Would you be so kind to confirm that we are talking about Stock Logs?

    You are creating a log for a return item and damage in post item, correct?

    – in case the above is true, have you selected the product in the log and pressed the add to stock button?

    Hope to hear from you soon.

    Pavel

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