Stock levels are reduced twice

  • Resolved erfanit

    (@erfanit)


    1 year ago

    Hi,

    Since version 2.4.8, we’ve been encountering the following issue with every order:

    Reverting to version 2.4.7.3 resolves the issue and everything functions as normal.

    *I am using Polylang and woocommerce. It is possible to order in two languages.

    Could you please assist me in resolving this issue? Otherwise, I won’t be able to upgrade to newer versions.

    Thank you,
    Reza

    • This topic was modified 1 year ago by erfanit.

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Israel Martins

    (@israelmartins)

    Hi Reza,

    Sorry about the inconvenience that is causing.

    I’ve escalated that as a bug to our developers, and they are working on a fix for it.

    Please, don’t hesitate to reach out if you need more assistance.

    Thread Starter erfanit

    (@erfanit)

    Hi,
    Thank you for your reply!
    Is there any way to be notified when the problem fixed?

    Thank you,
    Reza

    Hi @erfanit ,

    Thanks for your patience.

    Our developers will release an update, which would include a fix for the double stock reduction issue, in the coming days.

    Please don’t hesitate to reach out if you have more questions in the meantime.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @erfanit,

    An update is released to address this issue. Please update to the latest version. I’ll mark this issue as resolve, feel free to open up another thread if you face other issues.

    I have the same problem since a few weeks. It does not happen with every order!

    I have the lastest version of Woocommerce Version 8.8.2, so the update has not fixed the problem. I am willing to share any info needed if that helps to locate and solve the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
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