Still waitin for support SOLVED

  • I initially had some issues with the plugin, particularly when it came to its compatibility with the FAQ section. I reached out to support but didn’t receive an immediate response, which was a bit concerning as we were considering switching themes. However, they got back to me quickly afterward and offered to customize the plugin to meet my specific needs.

    I genuinely appreciate the effort they’re putting in now to help my platform. Outside of the initial support delay, the plugin is great, and I’m looking forward to seeing how the customization improves our experience

    • This topic was modified 3 months, 1 week ago by monkip.
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  • Plugin Author Sajjad Hossain

    (@codersajjad)

    Hello @monkip

    Could you please let us know where you tried to contact our support team? We strive to respond to all users within 24 hours and would like to assist you as soon as possible. Also, could you clarify which FAQ you’re referring to? Where does it come from—another plugin or theme? Your satisfaction is important to us, and we’re here to help resolve any issues you’re facing.

    Thread Starter monkip

    (@monkip)

    Hello I have replied to the email I accept the custom fees And thank you for replying to me.

    Awaiting your payment link and reply thank You

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