Still the problem with first line of date choice

@five5star do you have the field marked as required in the plugin settings? The blank line should be seen as empty requiring the field to be filled in before the checkout can be completed. Have you customized anything with how you checkout works, it’s possible this is a problem being caused by some other plugin as well.

@five5star you can test this out that it’s working on my Testing Shop. https://test.wclocalpickup.com/checkout/

If you enter Hudsonville, MI 49426 as the shipping location then Local Pickup is the available shipping method, and it won’t let you checkout if a pickup time isn’t chosen.

yes filed is marked as required, but first line is empty : https://fromsmash.com/V3~a25Pyjj-ct here are screenshots

@five5star the first line is supposed to be empty. The empty line is what causes validation and throws a warning that the field is required and prevents the user from checking out. If there wasn’t an empty line people would ignore the field altogether and you’d end up with everyone picking the first time slot.

my settings : https://fromsmash.com/xC_PvqtHSZ-ct

@five5star did you try adding your own code at some point to prevent the Local Pickup Time from showing when Local Pickup wasn’t the shipping method? If you did then that is probably what is causing your problem. You will need to remove that code and use the new option in the plugin settings to associate Pickup Time with Local Shipping Methods only.

yes i understand the line has to be empty, but it should be possible to select it. The field is required, but if the customer has the blank line selected, he can proceed to order, and on the order i have “none” in the pickup time.

https://fromsmash.com/V3~a25Pyjj-ct here are screenshots

Local pickup is the only shipping method i have ob this site, no other option. It is only Click and Collect.

my settings for Local Pickup : https://fromsmash.com/xC_PvqtHSZ-ct

@five5star what version of WordPress, WooCommerce, and PHP are you running? I will take a look at your site checkout once I return home later today, to see if I notice anything.

WP 6.0
Woocommerce 6.5.1
PhP 7.4.29

@five5star I just checked your site and something is wrong with the validation of your entire checkout page. If I don’t fill out anything in your checkout the only validation error I receive is for the missing credit card number. This tells me that you have an overall checkout validation issue that is not anything to do with the Local Pickup Time. I’m not sure if it is the Stripe payment plugin that is causing this or one of the other WooCommerce plugins you are using, but you might want to look into those. The fact that my own Test site is working as expected with a standard WordPress & WooCommerce install points to another problem with your setup.

oh ok you are right ! i use Checkout Manager for WooCommerce and Store Customizer, maybe there is something there

problem solved ! as you told me, the problem came from the Stripe plugin, i removed it and replaced it by Woocommercer Payments and required fields are now really required.

Excellent, great to hear you found the solution.

Noting tags relevant to the issue.

• This reply was modified 2 years, 9 months ago by Tim Nolte.