Still showing malware alert even after removing malicious codes

  • Hello there ,

    Some days ago my website got infected by some malware. After checking site using sucuri sitecheck website , it showed my site infected by some JavaScript malware. So i removed the malwarecode from all files. But still showing the alert when i try to access from any web browser. But it’s good to access from iPad. Please note:After cleaning malware I’ve installed sucuri plugins and scanned the site . it shows my site is clean. But the sucuri live scan site is showing.

    my site link is here: https://theticketbox.com.au/

    Thanks in advance

    Shohag

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    I remember to have javascript malware on the website of one of my clients.

    The problem was that the malware codes was injected into the database.

    So I had to delete those lines of malware codes from the database manually to get rid of the problem. And finally it did work.
    So did you remove the malware from the database?

    You can contact me [moderated]
    Thanks,
    Shreyans

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Please don’t listen to solicitations of work you may receive from these forums. If it turns out you do need professional support then there are specific avenues for that, at WP Jobs and CodePoet.

    Thread Starter stoicshohag

    (@stoicshohag)

    Didn’t clean up from database. Okay let me try. Thanks spgandhi ??

    Thread Starter stoicshohag

    (@stoicshohag)

    Shreyans @ I think database is clean. I didn;t find any suspicious code in database. Also deleted all the infected file from wp-content. mostly JS files. Also copied fresh version of wp-admin and wp-includes. Can you pls have a look again. please note: i’ve requested to review site through Google webmaster tools.

    Thanks again

Viewing 4 replies - 1 through 4 (of 4 total)
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