Still seing 403 error for images that i don’t want from smush cdn

  • Resolved lontanodagliocchi

    (@lontanodagliocchi)


    2 months, 1 week ago

    Hello friends. I’ve uninstalled Smush, but Google PageSpeed is still giving me a 403 error on all the pages of the site because it is looking for images from the Smush CDN. I don’t want it to do that anymore. How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lontanodagliocchi

    Hope you are doing well today and sorry to hear you didn’t have a satisfying experience with our plugin.

    At this moment I can’t see any images loading from Smush CDN on your website, and the Google page speed also doesn’t show any errors.

    View post on imgur.com


    In case you still seeing any images loading from our CDN please make sure all the caches are clear (server, plugin, and browser cache).

    If you need further assistance please share the page URL and a screenshot were you see the error.

    Kind Regards
    Amin

    Thread Starter lontanodagliocchi

    (@lontanodagliocchi)

    Still have the problem. How is possible that my server or someone’s server still Try to reach image hosted in smush cdn? I need to resolve, Please help me. Don’t say that there is no problem, i see it with my eyes ??

    https://ibb.co/pxSRGRW
    https://ibb.co/C6ytVXH
    https://ibb.co/YcNQ462

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @lontanodagliocchi

    I took a deeper check, let me explain when you disable the CDN it automatically falls back to the normal images, in your case the issue is coming from a preload code https://monosnap.com/file/xcVXbWDTENmcRhcB25jTZNhjIilJcI for some reason WP Rocket still preloading it.

    Please, try to re-generate any critical CSS / clear all WP Rocket cache, I can confirm the issue is not coming from the Smush plugin but from an external plugin.

    Best Regards
    Patrick Freitas

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lontanodagliocchi

    We haven’t heard from you in some time, so I will mark this thread as resolved. If you have any more questions or need further assistance, please let us know!

    Kind Regards,
    Amin

Viewing 4 replies - 1 through 4 (of 4 total)
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