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Reply To: Still problems with php 7.2

Karpin — Fri, 01 Dec 2017 15:16:53 +0000

i tested and have the same problem

Reply To: Still problems with php 7.2

aeternal — Fri, 01 Dec 2017 15:42:19 +0000

Is it possible to push another plugin update to add PHP 7.2.0RC6? Would much rather deal with a shortcode in the page than have to mess around in MultiPHP Manager for my various sites. I know it just came out yesterday, but hopefully, the Cpanel team will package 7.2.0 soon

Reply To: Still problems with php 7.2

Marcelo Pedra — Fri, 01 Dec 2017 16:42:08 +0000

Hello people. I cannot downgrade PHP version. So, there is no previous version of this plugin being compatible with PHP 7?

Reply To: Still problems with php 7.2

Erick Danzer — Fri, 01 Dec 2017 17:36:29 +0000

Hey all – As far as we know, and from our own testing, the fix for the original bug was including in 7.2.0.

@carlos-revilla – the PHP warning you note is something we saw as well, and is newly introduced with PHP 7.2.0. It’s something we’ll fix in an upcoming release. But that warning would never produce the broader symptoms you are seeing (500 error across site). I’ll be honest and say it’s not immediate obvious what would be causing that 500 error – it’s not the same bug, which was fixed; and it’s not something we’re duplicating. We’ll need to do more assessment to figure out what’s going on. We’ll have a dev looking at it today.

@karpin – “i tested and have the same problem” – can you clarify, are you seeing the PHP warning, the 500 errors, or both?

@aeternal – We’ll look into it.

@kent-brockman – First, I want to be clear, the issue here is not with our plugin. It is a bug in specific PHP versions. There are only two versions we know have the bug: 7.0.26, and 7.1.12. If you use any other 7.0.x or 7.1.x version of PHP, you should be fine. Our tests of of 7.2.0 are also fine, though obviously some users in this thread seem to be seeing something different.

Reply To: Still problems with php 7.2

Karpin — Fri, 01 Dec 2017 17:43:28 +0000

I tested with php 7.2 and i see (500 error across site)

Reply To: Still problems with php 7.2

Erick Danzer — Fri, 01 Dec 2017 17:46:51 +0000

@carlos-revilla – I just noticed you are using 7.2.0RC6. That RC6 still has the bug. You need the full 7.2.0 release that was released yesterday.

@karpin – can you confirm if you are using 7.2.0RC6 as well?

Reply To: Still problems with php 7.2

Karpin — Fri, 01 Dec 2017 18:00:43 +0000

i don’t know. i have instaled in cpanel de 7.2 version but i can’t confirm if is the 7.2.0RC6

Reply To: Still problems with php 7.2

Imagely — Fri, 01 Dec 2017 19:16:25 +0000

@karpin – Can you check via the phpinfo() function to see what version you are using?

Here is a link to a file you can upload to your root directory then visit with your browser to see what information is being rendered by the phpinfo() function: https://cloudup.com/c5PTkCRwjQw

Thanks!

– Cais.

Reply To: Still problems with php 7.2

Carlos Revilla — Fri, 01 Dec 2017 19:33:05 +0000

Hard to beleive that even with Release Candidate # 6 the bug is still there.

Also, the warning should be fixed ASAP, the error log size goes up the roof by the hour.

Regards

Carlos

Reply To: Still problems with php 7.2

Imagely — Fri, 01 Dec 2017 21:18:05 +0000

@carlos-revilla – We have another (internal) release of NextGEN Gallery that will also take into account the RC6 version as well; it is not being published as our recommendation is to roll back to an older version of the PHP 7.0.x or 7.1.x branches or (as a temporary measure) the last release of the PHP 5.6.x branch.

We are continuing to monitor this issue and do not want to flood the repository with numerous releases of our plugin as each RC and related versions are accounted for.

Thanks!

– Cais.