Still having problem with connection

Same problem, another bug this time Something went wrong when connecting to Facebook!

Hi @cesaroito,

Thanks for updating the plugin to version 2.0.1! I’m sorry to hear that it’s still not working properly.

To start with a bit of a clean slate, would you please use the “Uninstall” link on the WooCommerce > Facebook settings page and then try to re-connect to your Facebook account? I understand that this is not ideal. Looking forward to seeing if this works for you.

Thanks,
Benjamin

Hi @hiuwailin2,

Thanks for reaching out about the plugin. Since you’re not the person who originally started this topic, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

Thanks,
Benjamin

Hello Benjamim,

I try 3 times to do that and get same error. I also try with different accounts and not work.

Thanks,
Cesar Augusto

Hi Cesar – @cesaroito,

I’m sorry to hear that this is still not working for you. Is the error message that you are seeing a message that includes a blue person with a wrench?

Looking forward to your response,
Benjamin

Hey Cesar – @cesaroito,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Benjamin