Still getting Cut-off time error

  • Resolved Connor

    (@mopdog)


    2 years, 10 months ago

    I thought release 3.17.1 fixed this issue, but I am still getting an error at checkout “The cut-off time for the selected date has expired. Please select another delivery date”. This has recently become an issue and I’m not sure why this would be happening. The Future Delivery Date is optional but even with or without a futuer date i am getting the error every-time no matter what.

    The page I need help with: [log in to see the link]

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  • Plugin Support Upendra Kapse

    (@wpupen)

    Hello,

    That’s strange. This is working for us after the last update.

    Just checked this on your site and it seems like the delivery date field which is appearing on your website is not powered by our plugin as the field ID is different compared to what we have in our plugin: https://prnt.sc/D3_7Xwjo4xUj

    When you tried this after the update, did you perhaps enable the Enable Delivery Date option under our plugin settings? There is still a minor issue in which that error is coming when you have the Enable Delivery Date option disabled but the Mandatory field option enabled in our plugin. So, can I request you to check this once by making sure that the Enable Delivery Date option is enabled in our plugin and the delivery date field is coming from our plugin?

    Kind Regards,
    Upendra.

Viewing 1 replies (of 1 total)
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