Still Can’t Backup Website

  • Resolved jberry2019

    (@jberry2019)


    4 years ago

    I reached out to you in early January. Emailed with Susie who said that thanks to the backup log I submitted they were able to find a bug in the system. Susie said the bug would be fixed in the next update. I still can’t backup. Do you have a timeline on when the next update will be released? Thanks!

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  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @jberry2019 ,

    Thank you for reaching out to us again.

    The bug is still in the process of being fixed. There is no accurate fix ETA at the moment, however, the team is working on it.

    We have your contact details so as soon as there is an update, we will let you know.

    Thank you for the patience and understanding.

Viewing 1 replies (of 1 total)
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