Still 250002: Invalid Authentication Information

  • Resolved Sean Thompson

    (@seanthompson)


    3 months ago

    The plugin disconnected from UPS on it’s own over a week ago.

    Tried to revoke and reauthorize. It brings me to UPS, I check the box and log in, redirects back to ClassicPress login page, log in and button still says authorize with 250002: Invalid Authentication Information.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Piotrek Bodera

    (@nerdontour)

    Hi @seanthompson,

    Thanks for reaching out. Indeed, this issue has been present with some of our other clients. Currently, the recommended solution is to reach out to UPS and request to create a brand-new UPS account from scratch. Then the OAuth authentication method works.

    I’m marking this topic as resolved for now. If you’d like to ask about anything else – please open a new thread.

    Kind regards,
    Piotrek

    Lisa

    (@candeeg)

    The solution is to go to https://developer.ups.com/ and setup an OAuth account. the API doesn’t directly conver/roll-over to the OAuth.

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