• Resolved webappi

    (@webappi)


    Hi, first of all I wanted to thank you for this plugin, it is exactly what I was looking for. I have the sticky element set to the product image in my WooCommerce shop, and it sticks to the page perfectly until the top of the page is reached. At this point, the image becomes hidden. You can still click on the image, and it brings it up in a lightbox, but the image isn’t visible on the product page. If the page loads at the top of the page, the image becomes hidden, but if the page loads in the middle of the page the image is visible and sticky until scrolling to the top of the page. Any idea what might be causing this to happen?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi, thanks for trying my plugin! ??

    From what I can see, there is an effect active on your site that will make the image fade in/out slowly, for some reason.

    I can’t say if this a setting in WooCommerce or some other plugin, but it definitely interferes with my plugin. Can you see if there is a setting in your theme anywhere where that can be disabled?

    Another option you might want to try, is to turn on Legacy Mode in my plugin settings, sometimes this helps.

    Thread Starter webappi

    (@webappi)

    Hey Mark,

    Thanks for the reply! I have no idea what might be causing the fade in/ out effect on my site, but I will start going through the theme, plugins, and settings to see what this might be from.

    I tried Legacy mode, which worked for the most part, however my image changes with each product choice, and when Legacy mode was enabled I needed to scroll back to the top of the page after each choice was made for the image to change. I am open to using Legacy mode if there is a simple fix for that issue, but from what I understood in your documentation that is a limitation with Legacy mode based on when/ how a clone of the image is created.

    Any further assistance you can provide would be much appreciated, otherwise I will start going through the theme, settings, and plugins!

    Thread Starter webappi

    (@webappi)

    Hey Mark,

    I figured it out, and was able to remove the fade in/ out effect with some CSS on my product image. Now that this issue I was having is sorted, plugin accomplishes EVERYTHING I needed it to! Thanks again for such a great plugin!

    Oh great! Glad you got it working. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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