Sticky Header No Longer Working

  • Resolved monxster

    (@monxster)


    2 years, 1 month ago

    Hello.

    I love your theme and have been using it almost since it was released. Since the latest update my sticky headers are not working either when navigating to the site via PC, Tablet, or Mobile.

    In the customization options I have transparent header enabled as well as sticky header (main row only) and when I preview it within the customization panel it works normally but once I log out and visit the site directly the header does not stick.

    Could you help me figure out how to resolve this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • architalevelup

    (@architabasandrai20)

    Hi There,

    Thanks for reaching out to us. We’ll be happy to further assist your concern.

    I’ve tested the sticky header and transparent header features on my test website with the latest versions of themes and plugins. Check the screencast: https://share.getcloudapp.com/GGuJmjyj

    I’ve looked into your website and found that the header CSS is not loading in your page. Can you tell me what version of Kadence you are using?

    Check the screenshot: https://share.getcloudapp.com/yAuAwqA5

    How to troubleshoot:

    Note: As you are using cache, please clear cache and cookies from browser before testing.

    I hope you will find this information useful, and should you have any further questions, do not hesitate to reach back to us.

    Best Regards,
    Archita

    Thread Starter monxster

    (@monxster)

    Hello Archita.

    Thank you very much for your suggestion to look at plugins. The culprit was my Litespeed Cache plugin that had ‘combine CCS’ enabled and it was breaking the sticky header funcitonality. I have now disabled it and all is working as it should.

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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