Sticky header & menu

  • Resolved akarena

    (@akarena)


    1 year, 7 months ago

    After the wordpress update 6.3 this week I found I needed to update the Royal Elementor Addons plugin – since then the sticky fixed header and menu I had on my website have gone and I cannot seem to fix this – I have spent hours trying to fix this – Please can you let me know if this might this be a result of the upgraded plugins? or what might have suddenly caused this – Many thanks for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, simply update to latest version 1.3.73 and if you are pro user also upate to latest PRO version, all be fine then.

    Kind Regards,
    Nick

    I am facing the same issue as the OP, but your suggested solution doesn’t work for me, unfortunately.

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi,

    Thanks for using our plugin.

    If the solution doesn’t works then:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
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