• Resolved paulab3nn3tt

    (@paulab3nn3tt)


    Hi there,

    I’m having some issues with the sticky header feature.

    Setting “Sticky Relation” to “Window”, the sticky function works. However, the problem is that this setting causes a “jump” when scrolling down some pages, both on desktop and mobile.

    Replacing the “Window” with the “Parent” relation, then the “jump” disappears, but the header no longer remains sticky. Anyway, that’s happening with the “Position Type” set to “Sticky on Scroll”.
    With ”Position Type” set to ”Fixed by Default”, the ”jump” no longer occurs, the header remains sticky, but it overlaps the section below.

    So, I’d like to know the solution to keep the “Sticky Relation” set to “Window”, but to get rid of that “jump” scrolling problem.

    I would really appreciate your support!

    Thank you in advance!

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  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

Viewing 1 replies (of 1 total)
  • The topic ‘Sticky Header Issue’ is closed to new replies.