Sticky Bar shows wrong product

  • Resolved donovanmediaholic

    (@donovanmediaholic)


    4 years, 3 months ago

    HI,

    The bar seems to be stuck on one product. No matter which product you view it always shows the same one.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Hi,

    this page does not have sticky bar, so can’t see. The best way is to contact us via website: https://1teamsoftware.com/contact-us as we might need to have an access to your website admin to see what might be wrong.

    Before that you can try to disable various plugins and see what might affect it. Sometimes some related products plugins doing bad things that overwrites current product, so if you are using some I’d suggest to try to disable it to see if it will make any difference.

    Thread Starter donovanmediaholic

    (@donovanmediaholic)

    apologies. I disabled the plugin.
    Please check the page again.

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    I’ve just checked your website and result does not make sense to me. We will need to have an access to your website in order to continue the investigation. Please refer to previous message about how to provide it to us.

    Otherwise you can try disabling various plugins to find which might conflict with sticky product bar.

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Since then we’ve made a few improvements which should prevent such issues from happening in the future

Viewing 4 replies - 1 through 4 (of 4 total)
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