• Resolved swoolrich

    (@swoolrich)


    I am trying to restore a duplicator backup from a live site to my own local PC (not available from outside my home network), overwriting a fresh installation of WordPress.

    It picks up the correct information from the existing wp_config file, the WordPress installation I want to overwrite exists and is functional, yet I get:

    Unable to connect the user [] to the host [localhost].
    The server error response was: Access denied for user ”@’localhost’

    What is going on? The database & user obviously exist as the current installation works.

    I’ve used Duplicator for several years, all of a sudden it seems much harder to restore a backup. ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter swoolrich

    (@swoolrich)

    PS no problem connecting from the shell with $conn = new mysqi($dbhost, $dbuser, $dbpass, $dbname);

    Have I hit something I can’t do with the free version?

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @swoolrich,

    Thanks for reaching out to us.

    The free version should be able to connect to the database without issues.

    There should be a problem with your database or your database engine.

    Please make sure that you are running the database engine where the database exists and make sure that the database credentials are correct.

    I hope this helps and I’m looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @swoolrich ,

    I’m closing this ticket for inactivity. Please don’t hesitate to contact us in a new ticket if you need any help with Duplicator.

    Thanks! 

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Step 2 – Cannot overwrite existing database’ is closed to new replies.